Do you offer custom jewellery design services?
Yes! We offer fully custom jewellery design services. You can share your design reference, sketch, or idea with our expert craftsmen who will bring your vision to life. Simply visit our showroom or send an enquiry through this page to get started.
Is all your jewellery BIS hallmarked?
Absolutely. All gold jewellery at Palak Jewellers is BIS hallmarked, which is the Bureau of Indian Standards certification that guarantees the purity and quality of the gold. We are committed to 100% transparency and authenticity.
What jewellery categories do you carry?
We carry a wide range of jewellery including gold rings, necklaces, earrings, bangles, bridal sets, mangalsutra, maang tikka, chains, pendants, anklets, diamond jewellery, silver jewellery, and platinum items. Our collection spans traditional temple designs to contemporary styles.
Do you accept old gold for exchange?
Yes, we have a transparent gold exchange policy. You can bring your old gold jewellery to our showroom and our experts will evaluate it at current market rates. The value can be used against the purchase of new jewellery from our store.
How do I enquire about a specific piece or place a custom order?
You can fill out the enquiry form on this page, call us at +91 73214 30098, or email us at info@palakjewellers.shop. You can also visit our showroom at Diamond Market, Varachha Road, Surat during our working hours for a personal consultation.
Do you offer any after-sales service?
Yes. We provide lifetime cleaning, polishing, and basic repair services for all jewellery purchased from Palak Jewellers. Simply bring your piece to our showroom and our team will take care of it for you at no additional charge for routine maintenance.