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Legal

Privacy Policy

Last Updated: December 2025

Table of Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Notification and Communication Consent
  5. Data Sharing & Third Parties
  6. Data Security
  7. Cookies & Tracking
  8. Your Rights
  9. Data Retention
  10. Children's Privacy
  11. Changes to This Policy
  12. Contact Us

1. Introduction

Welcome to Palak Jewellers ("we," "our," or "us"), located at Shop No. 18, Diamond Market, Varachha Road, Surat, Gujarat 395006, India. We are committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us in-store, or contact us through any channel including phone, email, WhatsApp, SMS, or any other communication medium. Please read this policy carefully.

By using our website or services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

2.1 Personal Information You Provide

2.2 Automatically Collected Information

2.3 Information from Third Parties

3. How We Use Your Information

We use the information we collect for the following purposes:

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to any third party. However, we may share your information in limited circumstances:

All third-party service providers are contractually obligated to handle your data securely and only for the specified purpose.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. Please note that third-party services embedded in our site (such as Google Maps or social media plugins) may also set their own cookies, governed by their respective privacy policies.

8. Your Rights

Under applicable Indian privacy laws and international data protection principles, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at info@palakjewellers.shop or call +91 73214 30098.

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without parental consent, please contact us immediately and we will take appropriate steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will notify you via email or by placing a prominent notice on our website. The date of the latest revision will always be displayed at the top of this page.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Palak Jewellers – Privacy Officer

Shop No. 18, Diamond Market, Varachha Road, Surat, Gujarat 395006

info@palakjewellers.shop

+91 73214 30098

We aim to respond to all privacy-related queries within 7 business days.